1. Information We Collect

1.1 Information You Provide

When you register for or use our Services, we may collect:

• Business name, address, and contact information
• Owner and employee names and email addresses
• Payment and billing information (processed securely via third-party processors)
• Tax identification numbers and business license information
• Bank account details for fund settlements
• Profile and account preferences

1.2 Transaction Data

As part of providing POS services, we process:

• Sales transaction records, amounts, and timestamps
• Product and inventory data
• Customer purchase history (where applicable)
• Refund and return records
• Payment method types (card last four digits, payment processor tokens)

1.3 Automatically Collected Information

When you access our software or platform, we automatically collect:

• Device identifiers and IP addresses
• Browser type, operating system, and software version
• Log files, crash reports, and usage analytics
• Location data (where permissions are granted)
• Cookies and similar tracking technologies

1.4 End-Customer Data

If you use our customer-facing features (e.g., loyalty programs, receipts), you may input data about your customers. You are the data controller for such information, and we process it as your data processor in accordance with your instructions and applicable law.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services
• Process transactions and send related communications
• Manage your account and respond to support requests
• Send administrative and transactional notifications
• Detect, prevent, and address fraud and security threats
• Comply with legal and regulatory obligations
• Improve, personalize, and develop the Services
• Send marketing and promotional content (with your consent where required)
• Conduct analytics and generate aggregated, de-identified reports

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

3.1 Service Providers

We share information with trusted third-party vendors who assist in operating our Services, including payment processors, cloud hosting providers, analytics platforms, and customer support tools. These providers are contractually obligated to protect your data and use it only for specified purposes.

3.2 Legal Compliance

We may disclose information when required by law, subpoena, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of LOGIX POS LLC, our users, or the public.

3.3 Business Transfers

If LOGIX POS LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Services prior to such a transfer.

3.4 With Your Consent

We may share your information with third parties when you have provided explicit consent to do so.

4. Payment Card Industry (PCI) Compliance

LOGIX POS LLC takes payment security seriously. We do not store full payment card numbers on our systems. All payment processing is handled by PCI DSS-compliant third-party payment processors. We maintain appropriate technical and organizational measures to ensure card data is handled securely throughout all transactions.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide Services. Transaction and financial records are retained for a minimum of seven (7) years in accordance with applicable tax and accounting laws. You may request deletion of your account data subject to these legal retention requirements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal data we hold about you
• Correction: Request corrections to inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Request a machine-readable export of your data
• Objection: Object to certain types of processing
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at legal@logixpos.com. We will respond to verified requests within 30 days.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience with the Services. These technologies help us remember your preferences, analyze usage patterns, and deliver relevant content.

You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features of our Services.

8. Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

9. Third-Party Links and Integrations

Our Services may integrate with or contain links to third-party applications, websites, or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before sharing any personal information.

10. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will promptly delete such information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of any sale (we do not sell personal data). To submit a CCPA request, please contact us at the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a revised effective date and, where appropriate, by email. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

LOGIX POS LLC
Email: legal@logixpos.com
Website: www.logixpos.com